Frequently Asked Questions

• Most Pinkberry locations offer six flavors; some stores with small footprints offer four flavors. • Flavors are rotated by season with Original Pinkberry available at all times. • All Pinkberry frozen yogurt is made from the highest quality and best tasting ingredients

• Pinkberry flavors are either non-fat or low fat to remain a better for you treat option. We are always transparent with product details of both yogurt and toppings online or in our instore product book for individuals needing support in their decisions to limit calories and fat.

• Pinkberry’s calorie and ingredient information is available on our menu nutritional information. If you have a specific question that is not on the information provided please contact us on: Pinkberryme@Alshaya.com

• Pinkberry is made with REAL milk • According to the US National Dairy Council, yogurt provides protein, calcium, vitamins and minerals • Pinkberry’s fresh fruit toppings also provided an added boost of vitamin, nutrients and fiber to enhance the nutritional value of each serving of Pinkberry • Pinkberry contains 10 million live & active cultures per gram

• In order to receive the National Yogurt Association's Live & Active Cultures seal, frozen yogurt is required to contain at least 10 million cultures per gram • Each serving of Pinkberry significantly exceeds the required amount, and contains billions of live and active cultures • The study of the potential attributes of live and active cultures within yogurt has been the focus of many studies around the world • To date, researchers have found early evidence linking these live and active cultures to a variety of health benefits including support for a healthy immune system as well as joint health and flexibility• Researchers are continuing in their efforts to narrow in on definitive links and data, but the results from existing studies are very promising • Note this is a US domestic seal and international markets need to determine health claims relevant and true in their market

• Pinkberry Original does not contain ingredients with gluten, however there are flavoring that do contain gluten. • Most Pinkberry tart frozen yogurt flavors are gluten free, but may vary by flavor.

• At Pinkberry, we offer more than 30 toppings including fresh fruit toppings that are cut in-store daily and in the peak of their freshness, dry toppings from natural almond slices to shaved chocolate to all natural honey almond granola o Pinkberry provides customers options to maintain their dietary habits – among our toppings are options for all-natural, organic, gluten free, peanut free and more. o All toppings are carefully selected as perfect pairings to the Pinkberry frozen yogurt. Only those with the best texture, highest quality and desired flavor make it onto our yogurt!

• Yes! Customers can top their Pinkberry with as many toppings as they want, creating an opportunity to personalize every Pinkberry experience and satisfy the most unique flavor cravings • As our toppings rotate regularly based on freshness and seasonality, customers can create new and inspired flavor combinations all the time!

• Pinkberry is as much about enjoying fresh fruit as it is about our yogurt • Our fruit toppings are fresh cut daily in store, and we only serve the highest quality fruit, no matter what the season that are never frozen, canned or in syrup • In addition, each store has a team of specialized fruit cutters that are held in high esteem, just like trained sushi chefs. Their trained eye for quality and detail make all the difference in the delicious and varied toppings you’ll find at Pinkberry

• Pinkberry offers liquid toppings as a fun way to “boost your flavor” as a topping, or simply to be enjoyed on the side • Liquid toppings are featured – including authentic Italian caramel, pomegranate juice, and pure and natural honey • Liquid toppings offer Pinkberry customers an opportunity to combine a variety of flavors and textures for an entirely new yogurt experience!

• At Pinkberry, we make our parfaits with the highest quality fresh fruit, never canned, jarred or frozen • Our parfaits are freshly prepared only when you order it, not sitting in a refrigerator all day • Pinkberry Fruit Parfait is one of the first made-to-order parfait products available

• Delivery! We wanted to give our customers a convenient way to enjoy our Pinkberry without having to leave the comfort of their home or their office on a busy work day. o We developed a proprietary process of keeping the product cold and in a way that we think delivers the Pinkberry experience, click on Order Now and place your order trough your favorite delivery aggregator. • Catering! Give us a call and we can help you plan both big and small catering events. Pinkberry is the perfect unique treat for all occasions – fancy, unfancy, big, small… we cater them all. Contact us on: Pinkberryme@Alshaya.com

• Pinkberry is made with real milk and offers the health goodness of yogurt